PC3

PC3
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Compassionate, Inclusive Correctional Care

ABOUTPC3

Point Comfort Correctional Care (PC3) administers 3rd party benefits, claims management, Scheduling, and Provider Networks for federal correctional facilities across the United States.

  • System security.

  • Proven responsive to urgent healthcare incidents, 24/7/365

  • Proprietary healthcare management and claims administration system designed to support high volumes accurately and quickly.

  • Experienced provider relations and client relations experts.

  • Understanding of the unique needs of inmate populations.

  • Understanding of the unique government reporting requirements.

Therapist holding stethoscope listening old patient during homecare visit. Caregiver or doctor checking heartbeat examining elderly retired woman at home. Senior heart disease, cardiology concept.

Technology + Expertise + Compassion = unprecedented medical benefits

OURSERVICES

3rd Party Admin, Claims Management, Provider Network, & Scheduling

We help your organization’s healthcare shine brightest! 

Sometimes giving patients the level of service they deserve and expect can prove more challenging as participants grow. When organizations need a reliable partner in delivering effective, efficient solutions, it helps to bring in a healthcare administrator (TPA) specifically designed for the task, like PCG’s division of Point Comfort Correctional Care.

With stethoscope. Group of doctors are together indoors.

Core Competencies

PC3 was created to partner with state and federal prisons throughout the US to:

Facilitate efficient, cost-effective healthcare for inmates when emergency or non-emergency care outside the institution is needed.

Build and manage customized provider networks with diverse capabilities for treatment of emergency and non-emergency healthcare, based on Medicare benchmarked reimbursement rates.

Administer claims submitted by providers quickly and accurately, while maintaining compliance with all state and federal laws and assuring the highest level of information security.

Assure compliance with related government billing and reporting requirements.

Claims Management

Claims Management is the beating heart of the insurance industry

Our average turnaround time on a claim is less than 30 days, with 98.9% accuracy.

Numbers like those are unprecedented and reflect our relentless commitment to efficiency and precision.

Yet if those are the only qualities you bring to the table, you’ve already lost. 

Each claim represents a human being, and Point Comfort’s fantastic claims teams are trained to never lose sight of that fact.

They know the best way to honor the people behind the numbers is with speed, efficiency, and compassion.

Provider Relations

A trusted network of medical professionals

Our unique approach sets PC3 apart from the competition.

Rather than just contracting for the sake of contracting, we work together with clients to identify their needs first, and then align provider contracting efforts with those specific needs.

Our dedicated portal allows providers to track claim’s status throughout the entire process in a private and secure environment.

The portal provides accessibility and convenience for busy providers.

The PC3 Teams is standing by to respond to your calls or emails.

PCGPORTAL

Are you an Existing Provider?

Visit our Private Portal for more info to access claims

PCG PORTALS

  • Access claims status 24/7

  • Review claims payment history

  • Search claims by patient I.D., DOB, name, and more

  • Save search results to a spreadsheet

  • Download important claim submission and reimbursement documents

  • Access program guidance